Episode 6 · December 18, 2024

Do It Right, Do It Well, Do It Over: Scale An MSP Sales Team

With Brian Gillette and John Davenjay

Want to scale your MSP? Join Brian Gillette and John Davenjay of Bowman Williams as they discuss the secrets of how to hire right and staff your MSP both successfully and effectively. With lessons drawn from John’s inspiring journey - this episode is packed with practical advice to help you take your business to the next level.

John shares how grit and determination helped shape his career, battling through challenges as an entrepreneur and learning how to replicate success. Whether you’re struggling to make your first sales hire or wondering how to build an effective playbook for scaling your team, this episode offers real-world strategies to help you achieve efficient and lasting growth.

Take a listen and walk away with a few great ideas for expanding your own sales team.

EPISODE HOSTS

Brian Gillette

Brian Gillette, the founder of Feel-Good MSP, stands out in the Channel with his unique, empathy-driven approach to sales and client relationships. Formerly a VP of Sales for an MSP, his expertise now shines as a consultant, where he transforms traditional sales tactics with a focus on understanding and meeting client needs. Renowned for his strategies in overcoming sales objections, Brian champions selling outcomes over technicalities, emphasizing value, trust, and the importance of peace of mind and productivity for clients. His dynamic, client-centered philosophy makes him an invaluable asset in the MSP landscape.

John Davenjay

John Davenjay, CEO, worked as an Operations Manager for a Maryland-based Managed Services Provider before starting Bowman Williams. After experiencing the struggles of trying to source and hire MSP-experienced talent firsthand, Bowman Williams was created in 2009 to eliminate the common bottleneck of trying to source, hire and retain MSP talent.