Episode 2 · September 04, 2024
When MSP Sales Training Falls Short
With Brian Gillette and Robert Gillette
In our second episode of The MSP Sales Podcast, your host Brian Gillette, and special guest Robert Gillette (MSP Dojo) explore the reasons why sales training often fails for Managed Service Providers. Together they discuss the various factors that affect the effectiveness of sales training, and how your MSP can step up to face the change and discomfort that often come right alongside sales growth. More than just the latest sales technique - this episode examines how discipline and perseverance generate real-world results.
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EPISODE HOSTS
Brian Gillette
Brian Gillette, the founder of Feel-Good MSP, stands out in the Channel with his unique, empathy-driven approach to sales and client relationships. Formerly a VP of Sales for an MSP, his expertise now shines as a consultant, where he transforms traditional sales tactics with a focus on understanding and meeting client needs. Renowned for his strategies in overcoming sales objections, Brian champions selling outcomes over technicalities, emphasizing value, trust, and the importance of peace of mind and productivity for clients. His dynamic, client-centered philosophy makes him an invaluable asset in the MSP landscape.
Robert Gillette
Robert Gillette pivoted into the MSP industry in 2015 by accepting a position as the Account Executive for a San Francisco based MSP. After selling Millions of dollars of recurring revenue, and helping them grow from $10mm to $30mm in revenue, he set out to help other MSP’s reach their revenue goals. In 2023 he founded the MSP Dojo, a community where MSP owners and sales people can intentionally practice their sales craft together, so they're never practicing on a prospect.